Privacy Policy

TalkPix is an independent business operated from Türkiye, and is the data controller for the personal data described here. The seller and controller details are at the foot of this page. For any privacy question or request, email support@talkpix.ai.

TalkPix works by animating a photograph, so most uploads are a photograph of a person’s face. Some laws treat facial images processed by software as a sensitive or biometric category, so we are explicit about how ours are handled.

• We use an uploaded photo only to produce the output you asked for, and to run the safety checks described in our Terms.
• We do not build a faceprint or face-geometry template, do not run face recognition, and do not attempt to identify, match, or verify anyone from a photo. The Seedance trend template hosts work differently and we say so: EvoLink and kie.ai (section 5) — and PiAPI, the last fallback — use your photo as a reference on their side so the video keeps the likeness of the person in it.
• On-device photo analysis. Some templates look at a photo on your device first: a small face model running in the app or browser estimates whether the person looks like a man or a woman, and roughly how old, only to pre-fill a choice you can change. The estimate stays on your device and is not stored; only the man or woman choice you confirm is sent with that render. It is never used to identify anyone or for analytics or advertising. On a device, that model runs on the photo locally (face-api in the browser and the apps); it is not face recognition and builds no faceprint.
• We do not use your photos or generated videos to train AI models, and we do not sell them or share them for advertising. Data from your camera, photo library or this on-device analysis is never used for marketing, advertising or data mining.
• Photos and generated videos are deleted automatically 30 days after they are created, and sooner if you ask. Items you choose to save for reuse are the exception described in section 6.

You must have the right to upload the face you upload — your own, or someone who has given you their consent. That obligation is part of the Terms, and it is the legal basis on which we process the image on your behalf. If you believe a photo of you has been uploaded without your permission, email support@talkpix.ai and we will remove it.

• Account data: your email address and basic profile. You can create an account with Google sign-in, Sign in with Apple (in the apps, where Apple can give us a private relay address instead of your own), with an email address and a password, or with an emailed sign-in link — we receive an email address either way, and passwords are stored only as hashes by our authentication provider, never in readable form by us.
• Content you submit: everything you upload or type into a studio — portrait and pet photos, product photos, logos and brand assets, scripts and prompts, uploaded or recorded audio, and the voice sample you provide if you use voice cloning — together with the images, videos, songs, and captions we generate for you.
• Voice clone data: voice cloning only runs after you confirm the voice is yours or that its owner agreed. We then send the sample to MiniMax’s voice model on Replicate, and store the sample you uploaded, the name you gave the voice, when you gave that confirmation, and the voice identifier MiniMax returns, so the voice can narrate your later videos. Delete it any time in the AI Voice studio, with Delete on the voice (or by deleting your account): the sample and our record are removed straight away and the voice is never used again.
• Consents: in the apps, when you accept the Terms (confirming you are 18 or older) and when you allow your content to be sent to our AI providers, we record which version you accepted and when.
• Explore activity: the videos you like, the creators you block and the reports you send, so your feed and your blocks follow your account.
• Developer API: if you create API keys, we store only a one-way hash of each key, never the key itself, together with the requests made with it. When a business sends its own customers’ content through the API, that business is the controller of that content and we process it on its instructions.
• Payment data: card payments are processed by iyzico. When you pay by card we pass the billing name, phone number and address you enter at checkout, your email and the IP address you pay from to the payment provider, which requires them for fraud checks. We never see or store your full card number. We do store the records we need to run your account: the packs and amounts you purchased, your credit balance and credit ledger, and the payment-provider confirmations behind them.
• Support and reports: messages you send us, support tickets, and reports submitted about publicly shared content.
• Usage & ad data: funnel events describing which steps you reached and, where your cookie settings allow them, analytics cookies and advertising identifiers (such as Google gclid, UTM parameters, and click identifiers from other ad platforms) so we can understand how people find and use TalkPix. See section 8.

We use your data only to:

• Generate the videos you request and let you access your results.
• Process payments and maintain your credit balance.
• Operate, secure, and improve the service, and measure our advertising.
• Comply with the law and enforce our Terms of Use.

We do not sell your personal data or use your uploaded photos, audio, scripts, or generated media to train AI models.

AI providers. To make and safety-check what you ask for, the photo, video, audio or voice sample you add and the text you type go to these AI processors (the apps show this list and ask your permission before your first upload):

• Replicate — Runs most of the AI models: the talking-photo, video, image, voice and music models receive the photo, audio and text of each generation.
• Model owners on Replicate — The company behind the model you pick processes that generation's inputs: Pruna AI (talking photo, P-Video), ByteDance (Seedance), Kuaishou (Kling), MiniMax (Hailuo and H3 video, voices, voice cloning, songs), Black Forest Labs and others shown in each studio.
• Pruna AI — Second host for the talking-photo and P-Video models: used when Replicate is unavailable, and to make a talking photo again when a render comes back empty.
• EvoLink — Renders the Seedance templates, Movie Builder scenes and the AI Video studio's Seedance 1.0 Pro Fast clips. Receives the template's photos or the clip's first frame, any reference video and the scene text, and uses a person's photo as a reference so the video keeps their likeness.
• kie.ai — Renders Veo 3.1, Kling and Hailuo clips, Nano Banana images and the economy Seedance templates, and takes a Seedance template when EvoLink cannot. Receives that generation's photos, reference video and text.
• PiAPI — Former host of the Seedance templates and Veo and Kling clips (until October 2026); now only a last fallback when EvoLink and kie.ai both refuse a render.
• Google (Gemini and Nano Banana, via Replicate and kie.ai) — Composes product and scene images and draws avatars, talking objects and song covers from your photos and words.
• OpenAI (via Replicate) — Writes scripts, captions and ideas from your text, renders GPT Image pictures, and checks prompts, photos and finished results for unsafe content.

We share data with the providers that run TalkPix, only as needed to deliver the service:

• Supabase — authentication and database.
• Cloudflare R2 — storage of your uploads and generated videos.
• Replicate — runs most of the AI models we use, including the talking-avatar, video, image, voice-cloning, music, and text models. The inputs for a generation, and the voice sample if you clone a voice, are sent to Replicate and to the model owner running on it.
• Pruna AI — a second host for our talking-photo and P-Video models, used automatically when Replicate is unavailable, and to make a talking photo again when a render comes back empty. It receives the same inputs for that generation.
• EvoLink — renders the Seedance trend templates, Movie Builder scenes and the AI Video studio’s Seedance 1.0 Pro Fast clips. It receives the photos you add to the template or the clip’s first frame, any reference video and the scene description, and uses a photo of a person as a reference so the video keeps that person’s likeness.
• kie.ai — renders Veo 3.1 (Quality, Fast and Lite), Kling 3.0 (720p and 1080p), Kling 4.0 and Hailuo 2.3 clips from the AI Video studio, Nano Banana images from the AI Image studio, the economy-tier Seedance templates, and a Seedance template when EvoLink cannot take it. It receives that generation’s prompt, photos, frames and any reference video.
• PiAPI — rendered the Seedance templates and the Veo and Kling clips until October 2026; it is now only a last fallback when EvoLink and kie.ai both refuse a render, and then receives the same inputs.
• iyzico — card payment processing on its own secure payment page, and the fraud checks that come with it. It receives your name, email address, country, city, phone number if you give one, and the payment details, not your uploads or generated media. Buyers in Türkiye can read the KVKK aydınlatma metni (in Turkish).
• Shopinext — processed some card payments in October 2026 and keeps the records of those payments. It is no longer used for new payments. It received your name, email address, phone number, billing address and the payment details, not your uploads or generated media.
• Airwallex — processed some card payments in September and October 2026, with the fraud checks that come with them, and keeps the records of those payments. It is no longer used for new payments. It received payment and transaction details, not your uploads or generated media.
• Apple App Store and Google Play Billing — take payment for credits bought in the iPhone, iPad and Android apps. They handle your payment details; we receive a purchase token and the product bought, never your card.
• RevenueCat — validates in-app purchases for us. It receives the App Store or Google Play purchase token, the product, an app user ID tied to your TalkPix account, and your purchase history in the apps.
• Google Firebase Analytics (in the apps) — counts app installs, screens and events such as a finished render or a purchase, with an app instance identifier, so we can see which features are used and measure our Google Ads.
• Meta (Facebook) SDK (in the apps) — reports app installs, sessions and in-app purchases to Meta to measure our Facebook and Instagram ads. On iPhone and iPad it uses the advertising identifier only if you allow tracking when the app asks (App Tracking Transparency). It never receives your photos, audio, scripts or results.
• Resend — sends our transactional and account emails (receipts, sign-in, reminders), and therefore receives your email address.
• Vercel and Cloudflare — hosting, content delivery, and protection against abuse.
• Google — sign-in and, according to your cookie choices, analytics and ad measurement.
• Advertising and review platforms — where those campaigns are running and your cookie settings allow marketing, we send conversion measurement to the relevant ad platform; unless you opted out of promotional emails, we may pass your email address to Trustpilot to invite a review. These receive account and purchase signals, never your uploads or generated media.

International transfers. These providers operate globally, so your data may be processed outside the country you live in, including in the United States. Where the law requires it, those transfers rely on the standard contractual protections offered in each provider’s data processing terms.

AI-generated content. Everything TalkPix makes is generated by AI. Public share pages and Explore label each video as AI-generated, and an optional TalkPix mark or end card can be added to the video itself. Do not present a TalkPix result as a real recording of a real person.

Generation inputs and outputs from the video and image studios — the photos you upload and the videos and product or AI images we render — are automatically deleted 30 days after they are created by a daily sweep. A photo or audio file you upload but never use is deleted by the same sweep once it is 30 days old; for files uploaded before 14 September 2026 that clean-up is not automatic, so ask us and we will remove them.

Saved libraries are the exception, on purpose. Things you deliberately save for reuse are not on that timer, because deleting them out from under you would break the feature. These are kept until you delete them, or ask us to:

• cloned voices — the sample you uploaded and the provider’s voice identifier — until you delete the cloned voice;
• characters you save for reuse, until you delete the character;
• audio saved to your library, including generated songs and their cover art, until you delete the item;
• AI Influencer identity portraits and scene assets, until you delete the asset or the influencer profile.

Account, credit-ledger, and transaction records are kept while your account is open, and after that as described under “Deleting your account” below. A result you chose to publish stays reachable at its share link until you make it private again or we remove it.

How private your files are. Your uploads and results are not listed or searchable anywhere, but each file is served from a long, unguessable storage address rather than behind a sign-in. Anyone you give that file address to — for example by sharing a download link — can open the file until it is deleted. Making a share page private removes the page, not a file address someone already copied; if you need a file removed immediately, email us.

Deleting your account. You can delete your account yourself at any time under Account → Delete your account, or by emailing support@talkpix.ai from the account’s address (we act on emailed requests within one month, once we know they come from the account holder). When an account is deleted we delete, straight away: your uploads and results, your saved libraries (voices, characters, audio, AI Influencers), saved products and projects, the scripts, prompts and lyrics you wrote, your reviews and support messages, your email address and your sign-in. We also delete your customer record at our payment provider, which removes saved cards. Unused credits end with the account (see the Terms). The steps for the apps and the website are on Delete your TalkPix account.

What we keep after deletion, and why. Accounting and tax law requires businesses to keep accounting records for several years, and we may need them to answer a payment dispute or a legal claim. So for six years from deletion we keep, without your email address: each order’s date, type, template, length, credits and status; the credit ledger; payment and refund records with their payment-provider references; your country (for VAT); any affiliate earnings; and your email-consent history. We also keep a one-way, keyed code made from your email address (a “hash”, not the address itself), so that signing in with that address tells you the account was deleted instead of quietly opening a new one, and so first-purchase offers cannot be claimed twice. We rely on legal obligation for the records and on our legitimate interests for disputes and the code. After six years all of it is deleted automatically. Our payment provider keeps its own payment records under its own legal duties. To use TalkPix again with the same email, ask us and we will lift the block.

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise these rights, contact support@talkpix.ai.

Complaints. If you are unhappy with how we handled your data or your request, tell us first and we will answer within a month. You also have the right to complain to a supervisory authority. In Türkiye that is the Personal Data Protection Authority (KVKK, kvkk.gov.tr); in the UK it is the Information Commissioner’s Office (ico.org.uk); in the EEA it is the authority of the country you live in.

Children. TalkPix is for adults. We do not knowingly collect personal data from anyone under 18, and a real child’s photo or voice may be submitted only by that child’s parent or legal guardian, or with their explicit permission (see the Terms); inside the apps no real child’s photo can be used at all. If you believe a child’s data reached us without that, email us and we will delete it. Our child safety standards explain how we prevent and report child sexual abuse and exploitation.

Always on. Cookies and browser storage that make the service work: sign-in, checkout, your discount timer, saved drafts, the referral or creator code you arrived with (it decides who is owed a referral reward), and a cookie that remembers your cookie choice.

Optional. Analytics: Google Analytics cookies, a random visitor id that links the steps of one visit together, where you first arrived from, and test-group assignments. Marketing: advertising cookies and click identifiers (Google Ads, and Meta when we run Meta campaigns), and reporting your purchase to those platforms.

In the UK, the EEA and Switzerland (and whenever we cannot tell where you are), both are off until you choose in the banner. The Google tag still loads but stores nothing and sends only cookieless, aggregate signals. Everywhere else they are on by default, and you can switch either off.

Change or withdraw your choice at any time with Cookie settings at the bottom of every page; a choice you save applies wherever you are. Withdrawing deletes the optional cookies we can reach. We ask again after six months. We use your approximate country, from your connection, only to decide which of these defaults applies. We also count page views and funnel steps on our own servers without any optional cookie, to keep the service working and measure it in aggregate.

Emails. Receipts, order confirmations, sign-in, security and support emails are part of the service. Tips, credit reminders and offers are optional: you can say no when you create your account, and switch them off later in your account’s email preferences or with the unsubscribe link in any of them.

We may update this policy; material changes will be reflected by the “Last updated” date above. For any privacy question, email support@talkpix.ai.