Contact
We're here to help
Questions about creating talking-photo videos, credits, billing, or your account? TalkPix is run by its founder, Ege Alp. Send a message and you will get a reply by email.
Fast replies
We answer within one business day, usually much sooner.
A real person
Billing, account, or how-to — a person reads every message.
Check the FAQ
Most questions are answered instantly on our FAQ page.
Before you write
Include the email on your TalkPix account and, for a render question, the link to the video from your account page and what you expected instead. A failed render refunds its credits on its own, so a message is only needed when the balance does not show the refund. The questions we answer most:
- Refunds and credits. Credit packs are one-time purchases and credits never expire; the refund policy says when a purchase can be returned.
- Deleting your account. You can do it yourself from the app or the website; the steps and what is removed are on the delete account page.
- Commercial use and consent. Finished videos can be used commercially when you have the rights to the photo and the voice; the terms have the details.
- API and volume. Rendering from your own code is on the developers page; write to us for anything it does not cover.
Send a message
Email us directly
support@talkpix.ai